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Legal

Terms and Conditions

Last updated September 21, 2026

These terms govern your use of EvolveIQ, a product of Evolve and Advance Consulting LLC ("EvolveIQ," "we," "us"), including our website, the assistant we deploy on client websites, our scheduling and outreach communications, and our demo pages. By using any of these, you agree to these terms.

What EvolveIQ is

EvolveIQ is a managed AI assistant that answers visitor questions on a business's website using that business's own approved knowledge, captures leads, and hands off qualified inquiries to the business. It is offered as a service to businesses ("clients"); if you're chatting with an assistant on a client's site, you're interacting with that client's deployment of EvolveIQ, not with EvolveIQ directly as a consumer product.

Demo pages

A demo or preview page built for a prospective client may resemble that business's real website but is not affiliated with, endorsed by, or live on that business's actual site unless and until they choose to activate it. Demo pages are clearly disclosed as such and may expire or be disabled at any time.

Acceptable use

Don't use EvolveIQ to submit false, abusive, or unlawful content, attempt to extract another business's confidential information through an assistant, or interfere with the normal operation of the service.

No guaranteed outcomes

EvolveIQ is a tool to help capture and qualify leads; it does not guarantee any specific volume of leads, bookings, or revenue for any business. Figures used in sales conversations or marketing materials describe potential value based on typical scenarios, not a promise of results for any particular business.

Communications and scheduling

If you book a call with us, you agree to receive confirmation, reminder, and related follow-up communications by email, phone, or text about that appointment, as described in our Privacy Policy. Reply STOP to any text to opt out at any time.

Billing, cancellation and refunds

Billing. Paid plans are billed in advance by card through Stripe and renew automatically until canceled — monthly, or yearly if you choose the annual Evolve Messenger AI plan ($390 per year, renewing each year at that price until you cancel). Plans with a setup fee (Evolve MySite and Evolve Everything) charge that one-time fee together with the first payment.

Cancel anytime. There are no contracts. Email hello@justaskevolveiq.com to cancel; billing stops after the current paid period (month or year), and your service continues until that period ends.

14-day money-back guarantee. If you're not happy, ask within 14 days of your first purchase and we'll refund your first payment's subscription charge in full — the first month on a monthly plan, or the full year on the annual plan. The one-time setup fee (Evolve MySite and Evolve Everything) is refundable within those 14 days only if we haven't yet started building your site or assistant; once that work has started, it is not refundable. After the first 14 days we don't refund partial months or partial years, but you can cancel at any time to stop future charges.

Failed payments. If a monthly payment fails, Stripe retries the card automatically and we'll email you. If it's still unpaid 7 days after it was due, we may pause your assistant and site until the balance is paid. We keep your data while an account is paused.

Limitation of liability

EvolveIQ is provided "as is." To the extent permitted by law, we're not liable for indirect, incidental, or consequential damages arising from use of the service, including reliance on an assistant's responses. If something an assistant says is wrong or unclear, we want to know — contact us below.

Changes

We may update these terms from time to time; material changes will be reflected by the date above.

Contact

Evolve and Advance Consulting LLC
1304 W Abrams St, Ste 250, Arlington, TX 76016
hello@justaskevolveiq.com